← Mamas to Be Sanctuary

Legal

Refund Policy

Effective Date: July 28, 2026

30-Day Refund Policy

Mamas to Be Sanctuary is operated by Khali Tabor LLC. We want you to feel completely at peace with your membership, Mama — that's why every subscription and digital purchase is backed by a 30-day money-back guarantee.

You may request a refund within 30 days of the original transaction date. If for any reason the sanctuary isn't the right fit, you can ask for your money back. No need to explain why.

How to request a refund

There are two easy ways to ask for your refund, and both take only a few minutes:

  • Self-service through Paddle. Visit paddle.net and use the email address you used at checkout to locate your order and request a refund. Paddle, our payment provider, processes the refund directly.
  • Email our support team. Write to us at support@mamas-to-be-sanctuary.com with your order details (or simply the email you signed up with) and we'll arrange the refund on your behalf.

Approved refunds are returned to your original payment method within a few business days, depending on your bank or card issuer.

What the 30-day guarantee covers

The 30-day money-back guarantee applies to your first purchase of a membership or digital product. It's intended for genuine, good-faith use — if the sanctuary simply isn't right for you, we'll make it right.

Repeated refund requests across multiple subscription periods may be reviewed to protect the community from abuse, but a single, heartfelt "this isn't for me" is always honored.

Refund eligibility

Refund requests submitted within 30 days of your original purchase date are eligible for review. Refund eligibility may depend on the circumstances of the transaction, applicable consumer protection laws, Paddle's buyer terms, and Paddle's refund procedures.

Subscription renewals

Mamas to Be Sanctuary subscriptions automatically renew unless canceled before the next renewal date. If you believe a subscription renewal was made in error, you may submit a refund request through Paddle within 30 days of the applicable transaction date.

Canceling your subscription

You can cancel your subscription at any time to prevent the next renewal — cancellation is free and takes effect at the end of your current billing period, so you keep access for the time you've already paid for.

Cancellation stops future charges; it does not by itself refund charges already processed. If you'd like a refund within the 30-day window, please follow the steps above.

Paddle as the merchant of record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Because Paddle acts as the merchant of record, payment disputes, chargebacks, and certain consumer-protection refunds are handled according to Paddle's applicable terms and the laws of your region. Nothing in this Refund Policy limits rights that cannot legally be waived under applicable consumer protection laws.

Consumer rights

This Refund Policy does not limit any refund, cancellation, or other consumer rights that you may have under applicable law. Nothing here overrides statutory rights that cannot be waived in your jurisdiction.

Billing questions

If you notice a duplicate charge, an unfamiliar transaction, or have any other billing concern, please reach out promptly so we can make it right. You can contact Paddle through paddle.net so the transaction can be reviewed, or write to us at support@mamas-to-be-sanctuary.com.

Related policies